Pilot may be Removed as a TripPak Drop Location
Document Imaging October 9th. 2007, 10:49pm
We received a notice from TripPak regarding their drop locations at Pilot Travel Centers across the country. They are indicating that due to some contractual issues they may be removing the Pilot locations as drop locations for customers using the TripPak express services.Â
They indicated that this is not final, but as of now at the turn of the new year could likely be the case assuming some resolution is not reached between Pilot and TripPak. They also indicated they expect to have 60% of the pilot locations covered within a 1 mile proximity with an alternate drop location. What we are not sure is how convenient or well known these alternate locations will be.
We are still assessing the impact this news will have on our usage of the service. As of today, it could be used as high as 20% of our overnight envelopes originate from Pilot locations from some quick queries we did today. Hopefully all works out and something pans out, but it will certainly be another topic I’ll be keeping an eye on the next couple of months. I assume we are not alone.
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October 12th, 2007 at 11:10 am
Interestingly enough, apparently this is not the first time something like this has happened, see this post over at Land Line which details a similar situation back in 2002.